FAQ

How long does shipping take?

Orders are typically processed within 24–48 hours.

UK Delivery: Approximately 2–3 working days after dispatch.
International Delivery: Approximately 5–10 working days after dispatch, depending on the destination.

Please note that weekends and UK bank holidays are not counted as working days. Delivery times are estimates and may occasionally be affected by circumstances outside of our control.

Do you ship internationally?

At this moment in time, Safisra does not shop internationally. 

Can I return or refund my order?

We accept returns on eligible full-priced items, subject to our returns policy. Sale items are non-returnable and non-refundable.

Please ensure you review our full Returns & Exchanges Policy before sending an item back to us.

How do I contact Safisra?

You can get in touch with our customer service team through the contact form on our website or by emailing us at safisra@outlook.com

Our team will be happy to assist with any questions regarding your order, delivery, returns or products.

Will sold-out items be restocked?

Selected styles may be restocked, while others are released as limited drops and may not return.

We recommend signing up for early access and following Safisra social media to be the first to hear about restocks and new launches.